I understand that circumstances can change, and appointments may need to be canceled or rescheduled. To ensure that I am able to provide you with the best possible care and accommodate others' scheduling needs, there is a strict 24-hour cancellation and reschedule policy:
- If you need to cancel your appointment, I require a minimum of 24 hours’ notice prior to your scheduled appointment time.
- If you fail to provide 24 hours’ notice or do not show up for your appointment, this will result in a non refundable cancellation fee of $40AUD.
- If you need to reschedule your appointment, I require a minimum of 24 hours’ notice prior to your scheduled appointment time.
- If you fail to provide 24 hours’ notice to reschedule your appointment, you will be charged a rescheduling fee of $20AUD. I understand that emergencies may arise and special circumstances may require last-minute changes. In these cases, please contact as soon as possible, and I will do my best to accommodate your needs.
- Cancellation & rescheduling fee's do not apply to the complimentary discovery call
Please do not DM on instagram to cancel or reschedule appointments.