Moderate shipping delays are occurring nation wide due to COVID - 19. You will receive a tracking notification via email that you can check on once it has been shipped.  Your patience & support is greatly appreciated :)
SHIPPING 
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During the current circumstances we are currently offering free local delivery to the selected suburbs.
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Newcastle (East & West), Cooks Hill, Bar Beach, The Hill, Adamstown & Adamstown Heights, Kotara, Charlestown, Lambton, Merewether & Merewether Heights, The Junction, Broadmeadow, Hamilton (North, South & East), Maryvile, Wickham, Carrington, Islington, Tighes Hill, Georgetown, Waratah, Mayfield (North, East & West). 
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Simply choose 'free local delivery' at checkout. Your parcel will be delivered on Monday, Wednesday or Friday depending on when you ordered it. Please note this is a contactless delivery & the parcel will be left at the front door / letterbox/ in a safe place without knocking - keep an eye on your emails as we will send you one once the parcel has been delivered.  If you live in a unit or apartment please leave instructions to enter in notes section at checkout. 
If you live in the Newcastle/ Hunter region that is outside the suburbs listed below & would like to pick up your delivery - we can arrange a contactless pickup from our studio in Hamilton, 2303. Select 'contactless local pickup' at checkout. You will receive an email from us once your order is ready for pickup with item location. 

 

 
AUSTRALIA
Orders over $150 - free. Enter code 'freeship' at checkout (Australia Only)
Standard Domestic Shipping 0-500g  (5-7 days) - $10 
Standard Domestic Shipping 500g-20kg (5-7) - $15
Express Domestic Shipping 0-500g (1-4 days) - $15
Express Domestic Shipping 500g-20kg (1-4 days) - $18
Complimentary shipping for all Australian orders over AU $150, simply apply promo code 'freeship' at checkout. 
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WORLDWIDE
Worldwide postage available & will be quoted at checkout. 
NZ: 8-14 Business Days 
US: 14-20 Business Days 
UK: 12-18 Business Days 
CAN: 14-20 Business Days 
EUR: 18-24 Business Days 
 
Studium is serious about the environment and reducing plastic waste. All packaging comes in a recyclable or reusable cardboard box & products are wrapped with tissue paper (the occasional bubble wrap is from past orders & has been up cycled - we encourage you to do the same) 
 
After placing an order, you will receive an email confirmation. After it has been posted you will receive either a tracking number or a confirmation for local pick-up. All orders are packed & shipped from NSW, Australia. As Studium products are packed in glass, shipping is weight based. Studium is one woman show & tries to get orders out as quickly as possible, however sometimes there may be a delay of up to 3 business days before the parcels are dispatched. Your patience is greatly appreciated! 
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RETURNS
Unfortunately, due to the personal nature of our products, we do not accept returns on any orders unless they arrive in damaged condition. If any products arrive damaged, please contact us at hello@studiumessentials.com so we can rectify issues as soon as possible. 

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